Support
Contact support
- hello@vokrel.com
- Phone
- (512) 808-0447
Monday–Friday, 9am–5pm Central - Vokrel LLC
5900 Balcones Dr Ste 100
Austin, TX 78731
United States
When you write in, tell us which app you're using, what device it's on, and what happened. A screenshot helps.
bob — frequently asked questions
How do I get access to bob?
bob is in a private, invitation-only beta on iPhone and the web. To ask about access, email us.
How do I manage or cancel a subscription?
Subscriptions bought on iPhone are billed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose bob to change or cancel. Refund requests for App Store purchases go through Apple at reportaproblem.apple.com.
How do I delete my account and data?
You can delete your account entirely from inside bob, in Settings. Deleting your account removes your data, your sign-in and your consent record — see the bob privacy policy. If you can't get into the app, email us from the address on your account and we'll do it for you.
I'm not getting check-in notifications.
On iPhone, make sure notifications are allowed for bob in Settings › Notifications. If you use bob as a web app on iPhone, it must be added to your Home Screen to receive notifications.
Is bob medical advice?
No. bob is a wellness and habit coaching tool. It does not diagnose, treat or prevent any medical condition. Talk to a qualified professional about medical questions. If you are in crisis, call or text 988 (US) or your local emergency number.
Policies
bob privacy policy · bob terms of service · Website privacy · Website terms